back
Technical CRM Manager
Remote | CRM
Do you cringe when you hear about CRM Departments not doing A/B testing and follow-ups on the ROI of their campaigns? Do words like conversion, retention and reactivation give you this warm and fuzzy feeling? Are you a hands-on kind of person that will take-on any task as long as it gets the job done? Then you’re the person we’re looking for! BitStarz was the first casino in the world to offer wagering in both Bitcoin as well as FIAT currencies, and as we’re growing, we’re looking for an additional CRM Manager to help boost conversion, retention and LTV. Having a soft spot for cryptocurrencies and blockchain technology is a major advantage. This is you: - Creative - Humble - Analytical - Results driven - Thinking steps ahead - Obsessed with reaching goals - Excellent communicator - Strong technical skill set

Your challenges will include

  • Ensure excellent ROI on campaigns
  • Ensure high levels of conversion, retention and reactivation
  • Brainstorm and take ownership of campaigns
  • Lead projects from start to finish
  • Execute promotions
  • Oversee and manage the CRM system, ensuring data integrity and accuracy
  • Develop and implement CRM strategies to improve customer engagement and retention
  • Analyze customer data to identify trends and insights for targeted marketing campaigns
  • Collaborate with cross-functional teams to integrate CRM systems with other business applications
  • Generate reports and provide analysis on CRM performance metrics
  • Stay updated on industry trends and best practices in CRM technologies

Requirements

  • Minimum 2 years of experience working in Casino CRM
  • Basic understanding of HTML
  • Basic understanding of how integrations work
  • Proficiency in CRM software such as customer.io would be advantageous

We offer

  • Fully remote, hybrid or office work environment, according to candidate wishes.
  • Incentive payment, according to dedication and achieved results.
  • Annual luxury team building events at exclusive 5-star resorts abroad.
  • €5,000 travel allowance per annum to meet colleagues across the globe.
  • International health insurance.
  • International working environment with top industry professionals.
  • A fast-paced start-up culture, with lean organisation structure where people matter.
  • Long term cooperation, personal and professional development.

Tired of reading? Check out this video from our latest team building in Turkey!

Video overlay image