[{"data":1,"prerenderedAt":124},["ShallowReactive",2],{"$fN27vMhZrjgtd6sVBKxGZTa-Yew-V6OGL7X6yKwIH0UQ":3},[4,60,95],{"id":5,"title":6,"slug":7,"location":8,"department":9,"tag":10,"description":11,"is_active":12,"challenges":13,"requirements":30,"questions":53,"created_at":58,"updated_at":59},16,"Customer Support Agent","customer-support-agent","Remote","EN Support","Customer Support 25.09.2024","There’s always a lot of promises in job-ads, and boy do they all sound great. But then again, free fruit in the office and a foosball table loses its charm after a while.\r\n\r\nWell, we’re going to be honest with you from the start. Even for a seasoned veteran, you’re going to have a learning-curve at BitStarz. It’s not going to be easy, but nothing worth pursuing is.\r\n\r\nOur support team has been handpicked for the past 9 years, and we believe in quality over quantity. We look for people who take pride in their work, who want to grow, who want to learn. People who view support as a place where they can make a difference, because truth be told, support is such a place.\r\n\r\nAs hard as it may sound, BitStarz is rewarding. You’ll work remotely full time forever, get a great salary, health insurance, travel allowance, annual teambuildings, and you work with humble, talented and hardworking people like yourself.\r\n\r\nIf this sounds like the place you want to be, we’d love to hear from you.",1,[14,16,18,20,22,24,26,28],{"challenge":15},"Provide exceptional customer support through live chat, email, and phone.",{"challenge":17},"Process customer payments and handle inquiries related to deposits and withdrawals.",{"challenge":19},"Perform KYC checks to verify customer identity and ensure compliance with regulatory requirements.",{"challenge":21},"Monitor and implement anti-fraud measures to protect both the company and its customers.",{"challenge":23},"Assist customers with game-related inquiries, helping them understand the rules, strategies, and features of various online casino games.",{"challenge":25},"Provide recommendations and suggestions based on customers’ preferences and interests to enhance their gaming experience.",{"challenge":27},"Stay up-to-date with the latest game releases, updates, and promotions to effectively inform and guide customers.",{"challenge":29},"Collaborate with team members to share knowledge, address challenges, and contribute to a positive work environment.",[31,33,35,37,39,41,43,45,47,49,51],{"requirement":32},"A minimum of 2 years of experience in online casino customer support.",{"requirement":34},"Excellent communication and interpersonal skills, with the ability to handle multiple live chats simultaneously and respond to customer inquiries professionally.",{"requirement":36},"Strong problem-solving skills to address customer concerns, identify issues, and provide appropriate solutions.",{"requirement":38},"Familiarity with online payment processing, including deposit and withdrawal transactions, and the ability to handle customer inquiries related to payments.",{"requirement":40},"Knowledge of KYC (Know Your Customer) procedures and the ability to verify customer identity and documentation as needed to comply with regulatory requirements.",{"requirement":42},"Understanding of anti-fraud measures and the ability to identify and report suspicious activities or behavior, while maintaining the highest level of customer confidentiality.",{"requirement":44},"Comprehensive knowledge of online casino games, including rules, strategies, and terminology for popular games such as slots, poker, blackjack, roulette, and others. The ability to assist customers with gameplay-related questions and provide guidance on available games and features.",{"requirement":46},"Adaptability to work in a fast-paced, dynamic environment and quickly learn new systems, processes, and industry-specific terminology.",{"requirement":48},"Ability to work remotely and have a stable internet connection, with the flexibility to accommodate different time zones and availability during weekends and holidays as needed.",{"requirement":50},"Team player with a positive attitude, willingness to collaborate with colleagues, and a strong commitment to continuous learning and professional growth.",{"requirement":52},"Fluency in English, both written and spoken, is required. Proficiency in additional languages will be considered a strong asset.",[54,56],{"question":55},"Have you worked in customer service for an online casino for at least 2 years?",{"question":57},"Which online casinos have you previously worked for?","2024-09-25T13:48:19.000000Z","2025-01-07T10:54:15.000000Z",{"id":61,"title":62,"slug":63,"location":64,"department":65,"tag":66,"description":67,"is_active":12,"challenges":68,"requirements":77,"questions":92,"created_at":93,"updated_at":94},31,"Agentic Software Engineer - Frontend & Verification (React / TypeScript)","agentic-software-engineer-frontend-verification-react-typescript","Ljubljana (Hybrid)","Software Development","Agentic Software Engineer 18.05.2026","We're building a new iGaming platform - and we're building it in a new way. We don't want someone to write React by hand and use AI on the side. We want someone to direct AI coding agents to build the frontend, and own the verification that makes their output trustworthy. Your job is less \"write the code\" and more \"decide what good looks like, get the agents to produce it, and prove it's correct and safe before it ships.\" If that sounds like the future you want to be early to, read on.",[69,71,73,75],{"challenge":70},"Orchestrate agents to build the frontend in React + TypeScript: turning product goals into clear, well-scoped tasks with explicit acceptance criteria, then reviewing, correcting, and iterating on what the agents produce.",{"challenge":72},"Own verification. Build the layer that lets us trust agent output without reading every line: meaningful automated tests, adversarial fixtures (we handle untrusted user input), type safety, and CI gates. On this team this is the most important work, not an afterthought.",{"challenge":74},"Distrust output by default, especially around untrusted user content and security, and build the checks that turn that instinct into something automated.",{"challenge":76},"Help shape the workflow itself. Alongside our experienced engineers and data scientists, you'll develop the agentic engineering paradigm we'll extend across the stack.",[78,80,82,84,86,88,90],{"requirement":79},"Real engineering fundamentals. You can read code and judge whether it's correct, safe, and well-built. You can't verify what you don't understand. This matters more than years on a CV.",{"requirement":81},"A verification instinct. Your first question about any code is \"how do I prove this is right and safe?\", not \"does it run?\" You know coverage is not confidence.",{"requirement":83},"Clear thinking about tasks. You can break a goal into well-scoped pieces with checkable acceptance criteria: the raw material agents run on.",{"requirement":85},"Genuine tool optimism. You're excited to build pipelines with coding agents, not just chat with a model, and you want to push how much of the work the workflow can carry.",{"requirement":87},"Solid React + TypeScript, with care for the things that bite: rendering untrusted content safely, error and loading states, accessibility, and types that actually catch mistakes.",{"requirement":89},"Comfort in the plumbing:  git, CI, REST APIs, and a willingness to learn Supabase/Fly.io if they're new to you.",{"requirement":91},"A background in ML, evals, or anywhere you've had to measure whether a system's output is \"good enough\" is a real plus. That mindset is exactly what verifying agent output demands, and you'll have data scientists alongside you who think the same way.",[],"2026-06-18T13:34:50.000000Z","2026-06-18T13:36:39.000000Z",{"id":96,"title":97,"slug":98,"location":64,"department":65,"tag":99,"description":100,"is_active":12,"challenges":101,"requirements":110,"questions":122,"created_at":123,"updated_at":123},32,"Senior Full Stack Developer","senior-full-stack-developer","Senior Full Stack Developer 18.06.2026","We're building a Trustpilot-style review and trust platform purpose-built for the iGaming industry - and we're looking for a senior full stack developer to join our small team in Ljubljana. We want someone to direct AI coding agents to build the platform, and own the verification that makes their output trustworthy. Your job is less \"write the code\" and more \"decide what good looks like, get the agents to produce it, and prove it's correct and safe before it ships.\" If that sounds like the future you want to be early to, read on.",[102,104,106,108],{"challenge":103},"Build a modern iGaming platform from scratch: review submission, operator profiles, user accounts, ratings aggregation, and a points/rewards system.",{"challenge":105},"Design and own AI systems for review quality enforcement, fraud detection, operator data automation, and personalized recommendations. We expect you to know which tools fit which problem, stay current with the space, iterate on solutions as better options emerge, and not be afraid to use new tools when they're the right call.",{"challenge":107},"Contribute to architectural decisions alongside an existing developer. Make sure the platform is crawler-friendly, readable to both humans and bots, follows SEO guidelines, and is designed properly from the start to allow scaling.",{"challenge":109},"Scale and fortify the product with dispute resolution services, engagement mechanics, AI-powered fake review detection and fraud prevention, a recommendation engine based on user behavior and preferences, automated AI pipelines for sourcing and maintaining data at scale, and robust security layers.",[111,112,113,114,115,117,119,121],{"requirement":79},{"requirement":81},{"requirement":83},{"requirement":85},{"requirement":116},"Solid TypeScript + Next.js + PostgreSQL, with care for the things that bite: rendering untrusted content safely, error and loading states, accessibility, and types that actually catch mistakes.",{"requirement":118},"Comfort in the plumbing: git, CI, REST APIs, and a willingness to learn Supabase/Fly.io if they're new to you.",{"requirement":120},"Solid grasp of modern frontend architecture and best practices.",{"requirement":91},[],"2026-06-18T13:51:30.000000Z",1781791816125]